Goleman, D. (2000). Emotional intelligence: Issues in paradigm building.
“All emotional intelligence abilities involve some degree of skill in the affective domain …” (p 1)
“Emotional intelligence, at the most general level, refers to the abilities to recognize and regulate emotions in ourselves and in others.” (p 2)
“In the field of psychology the roots of EI theory go back at least to the beginnings of the intelligence testing movement. … It is an ability that ‘shows itself abundantly in the nursery, on the playground, in barracks and factories and salesrooms, but it eludes the formal standardized conditions of the testing laboratory’ [E. L. Thorndike, 1920, p. 231].” (p 3)
“… three different areas … The first area … individual’s attitude toward society and its various components: politics, economics, and values such as honesty. The second involved social knowledge … ‘information about society.’ … The third form of social intelligence was an individual’s degree of social adjustment …” (p 3)
“… Thorndike and Stern … ‘It may be that social intelligence is a complex of several different abilities, or a complex of an enormous number of specific social habits and attitudes.’” (p 3)
“Bar-On (2000a) now defines EI in terms of an array of emotional and social knowledge and abilities … This array includes (1) the ability to be aware of, to understand, and to express oneself; (2) the ability to be aware of, to understand, and to relate to others; (3) the ability to deal with strong emotions and control one’s impulses; and (4) the ability to adapt …” (p 4)
“Salovey and Mayer’s original model (1990) identified emotional intelligence as the ‘ability to monitor one’s own and other’s feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action’ (p. 189). … Salovey and Mayer evolved a model with a cognitive emphasis. It focused on specific mental aptitudes for recognizing and marshalling emotions … ” (p 4)
“… current model … (Mayer & Salovey, 1997) … first tier of this “mental ability model” is the complex of skills that allow an individual to perceive, appraise, and express emotions. … The second tier abilities involve using emotions to facilitate and prioritize thinking … In the third tier are skills such as labeling and distinguishing between emotions … understanding complex mixtures of feelings … and formulating rules about feelings … The fourth tier of the model is the general ability to marshal the emotions …” (p 4-5)
“The emotional skill category included abilities like Resilience, Influence, Assertiveness, Integrity, and Leadership. The IQ domain was not assessed by intelligence test scores but by competencies used as surrogate measures, such as Analysis, Judgment, Planning, Creativity, and Risk-Taking. MQ included Supervision, Oral Communication, Business Sense, Self-Management, and Initiative and Independence.” (p 10)
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